Contact DOKOKO

Market dates, opening times and stall line-ups are set by the organiser of that market. If a date has changed or a trader you hoped to see isn’t listed, the organiser is the quickest answer — their details are on the market page. If a listing on DOKOKO looks wrong, tell us and we’ll follow it up with them.

For questions about your business profile, an application you’ve sent, an offer you’ve received, your documents or a booking you’ve paid for, email us with the market name and the date concerned. Anything about pitch position, arrival times or what you may sell is decided by the organiser of that date.

For help setting up a market, opening a date for applications, taking payments, or claiming a market listing that already exists on DOKOKO, email us and say which market you mean. You can also start a market straight away.

Payments and refunds are tied to a specific booking. Include the market name, the date, and the business that paid, and we can look at the record properly. Traders can see every payment and refund for their own bookings in their account, and organisers can see the same in their payments area.

To ask what information we hold about you, to correct it, or to ask for an account to be closed, email us and say clearly what you’d like us to do. Our privacy notice explains what we hold and why.